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Showing posts from May, 2014

Online Trading - Phone is mightier than Web!

"Can you invest in L&T Emerging Business Fund? It is a NFO and the last date is tomorrow" asked me. I thought it should be a zippy thing to login to my trading portal and click a couple of buttons and it should happen. And I had not bothered to acknowledge the existence of telephone trading. I found that I was wrong; we are not yet done away with the mighty telephone. Read on ... I login to my trading account portal. After a little navigation I find that there is no option for an NFO under the L&T AMC. I do the next best thing .. start a chat. The chat is slow but finally I conclude that the only way this order can be placed is through telephone. I ask for a number and he chat "append your local area code and dial 3*5*3*6*". Is there a 1800 number I chat back? "No sir this is the only number". I dial 3*5*3*6*, choose "1" for English option, the first thing it asks me type in a TPIN which I do not have (thought I would only use the